Abstract

Digital technologies have increased the influence of technology in business, even changing busi- ness models and strategies of organisations. This influence, called Digital Transformation of Business (DT), happens when there is an increase of the number of digital connections, infor- mation and interactions. This phenomena has been defined as Digital Density (DD) and aims to provide an assessment of the digitalization status of an organization. With the concept of DD we propose the DD Framework, that has two parts: qualitative and quantitative. In order to support both parts we simulate the effect that a platform for smartphones called Waze has on the traffic flow of a city. For the qualitative side, we redefine the concept of DD and with Business Model CANVAS we compare the changes introduced by Waze in the business model. The quantitative part of the simulation is performed with MATLAB and its goal is to under- stand how an agent chooses the path to drive from point A to point B. As expected, we prove that with more information agents can estimate better the costs of the different paths. Despite, even if our simulation seems to prove that the more information the agents have the better the system works, we introduce an analogy with the Braess Paradox to find potential problems and provide solutions for them. We conclude with a proposal of future work.

Abstract

This paper assesses the significance achieved by digital transformation, especially concerning the information sector during the Covid-19 pandemic. Once the concept of digital transformation and its attributes have been established, the paper addresses policy and business initiatives that support this transformation and the prevention of the digital divide. Transversal digital competences are then considered as a key enabler when it comes to e-learning and teleworking in university education, and their repercussions when it comes to enabling e-learning and teleworking are also discussed.