Abstract

Some companies have begun to restrict the use of e-mail with the conviction that the information overload it causes undermines labor productivity. But the problem is not the tool, but the interruptions caused by excessive exchange of messages, often with irrelevant information. Therefore, the real solution is to establish appropriate management strategies and avoid excessive communication. Some initiatives are committed to moving the internal communication to social media, although it tends to fragment the information required to complete tasks.

Abstract

Personal information management (PIM) studies how people should organize and use the information they get to solve everyday needs, in order to take full advantage of personal resources (time, money, energy, attention) and thereby increase productivity and improve their quality of life. This paper presents the components and activities where PIM is articulated and describes how to promote the integration of personal information that is generally scattered in different forms, applications and devices.

Abstract

Personal information management (PIM) raises some problems because the software tools that are used don’t adequately respond to user behaviour and activities. The concept and personal information management problems are reviewed, along with the software tools used for this task. A qualitative assessment explores whether an approach based on software tools for conceptual maps can address the problems discussed.