Digital Economy after COVID-19

Reading!

Li, S. (2021). How Does COVID – 19 Speed the Digital Transformation of Business Processes and Customer Experiences ? Review of Business, Vol. 41 (1), 1-14.

Quiz!

1. What are the main factors that will impact the post-pandemic situation?

	Smart working, artificial intelligence, internet of things, virtual reality
	Smart cities, advanced streaming, 5G, online business
	Smart working, advanced streaming, online ordering, online business
	Smart factory, advanced streaming, artificial intelligence, cloud business

2. What are the main components of the after-COVID-19 ABCDEF model?

	Artificial Intelligence, Big Data, Customer Experience, Digital Reality, Internet of Things, Fintech
	Artificial Intelligence, Blockchain, and Big Data, Customer Experience, Digital Transformation, Emotion, Fintech
	Artificial Intelligence, Blockchain, and Big Data, Customer Satisfaction, Digital Transformation, Emotion, Fintech
	Artificial Intelligence, Blockchain, and Big Data, Customer Satisfaction, Digital Transformation, Emotion, Five (5) G

3. « Governments and companies must especially take care of consumers/millennials, but also Baby-boomers generation/the Z generation/millenials, but also the Z generation, to shape our future in a post-pandemic society where the Digital Economy will be the norm."

	Costumers
	Millennials, but also Baby-boomers generation
	The Z generation
	Millenials, but also the Z generation

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