Li, S. (2021). How Does COVID – 19 Speed the Digital Transformation of Business Processes and Customer Experiences ? Review of Business, Vol. 41 (1), 1-14.
1. What are the main factors that will impact the post-pandemic situation?
2. What are the main components of the after-COVID-19 ABCDEF model?
3. « Governments and companies must especially take care of consumers/millennials, but also Baby-boomers generation/the Z generation/millenials, but also the Z generation, to shape our future in a post-pandemic society where the Digital Economy will be the norm."
Published on 09/05/22Submitted on 09/05/22
Volume Chapter 4 - Big Data Analytics, 2022Licence: CC BY-NC-SA license
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