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== Digital Economy after COVID-19 2/2 ==

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== Reading! ==

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Li, S. (2021). How Does COVID – 19 Speed the Digital Transformation of Business Processes and Customer Experiences ? Review of Business, Vol. 41 (1), 1-14.

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== Quiz! ==

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<quiz display=simple>

{What are the main factors that will impact the post-pandemic situation?

|type="()"}

- Smart working, artificial intelligence, internet of things, virtual reality

- Smart cities, advanced streaming, 5G, online business

+ Smart working, advanced streaming, online ordering, online business

- Smart factory, advanced streaming, artificial intelligence, cloud business

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{What are the main components of the after-COVID-19 ABCDEF model?

|type="()"}

- Artificial Intelligence, Big Data, Customer Experience, Digital Reality, Internet of Things, Fintech

+ Artificial Intelligence, Blockchain, and Big Data, Customer Experience, Digital Transformation, Emotion, Fintech

- Artificial Intelligence, Blockchain, and Big Data, Customer Satisfaction, Digital Transformation, Emotion, Fintech

- Artificial Intelligence, Blockchain, and Big Data, Customer Satisfaction, Digital Transformation, Emotion, Five (5) G

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{« Governments and companies must especially take care of consumers/millennials, but also Baby-boomers generation/the Z generation/millenials, but also the Z generation, to shape our future in a post-pandemic society where the Digital Economy will be the norm."

|type="()"}

- Costumers

- Millennials, but also Baby-boomers generation

+ The Z generation

- Millenials, but also the Z generation

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</quiz>

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