Abstract

The research work is devoted to analyzing the assessment practice in the public civil service, defining conditions and factors affecting the level of maturity of assessment in the HR technology system, and determining the possibilities for the introduction of unified procedures for personal and professional diagnostics and assessment in the activities of the government HR services to improve the effectiveness of personnel policy implementation in the civil service. In the process of researching, based on the analysis of trends characterizing the development of approaches to assessment in the civil service, directions for increasing the effectiveness of personnel policy were determined; proposals were substantiated for the formation of a system of unified procedures for personal and professional diagnostics and assessment in the civil service of the Russian Federation; methodological recommendations were developed and identified. The conditions necessary for the large-scale implementation of a system of unified procedures for personal and professional diagnostics in the state civil service of the Russian Federation. 

Abstract

The relevance of this research is primarily due to the intensive development of technologies for remote work with personnel. Interest in digital tools for the assessment and development of human resources is increasing both in business and in the field of public service. The growing trend in recent years to search and select the most promising personnel through open management competitions has formed a request for methodological and technological modernization of already proven evaluation tools and their adaptation to the specific conditions of such personnel projects. The purpose of the study is to study the possibilities and prospects of using interactive digital technologies for evaluating personal, professional and managerial resources within the framework of organizing and conducting managerial and personnel projects (competitions). The object of the study is personal and professional resources and psychological qualities of managers participating in management competitions. Research methods: general scientific, psychological and mathematical; analysis of literary sources, testing, statistical data processing. As part of the research work, an extensive analysis of the modern world practice of using digital interactive technologies in the field of personnel management was carried out. The key trends in the use of interactive digital technologies are identified and described. An interactive digital methodology of personal and professional diagnostics in the format of a test to assess the respondent's level of knowledge in the field of public administration in the Russian Federation has been developed and tested. Based on the developed tools, an empirical study was conducted on a sample of more than three and a half thousand managers participating in the management competition. According to the results of an empirical study, significant differences in personal and professional characteristics were revealed between participants who demonstrated different levels of knowledge. The conducted empirical research allows us to draw conclusions about the expediency of using knowledge tests in the context of personal and professional diagnostics. A variant of creating a methodology for assessing the level of claims based on the developed knowledge test is proposed. Recommendations on the use of an interactive format for the implementation of digital methods for assessing managerial and personal-professional resources in the context of mass remote assessment are formulated. The prospects and possibilities of using such digital assessment tools in the framework of projects for the development of state personnel policy are outlined.

Abstract

The relevance of the research is due to the need to form a system of personnel audit in the civil service through the application of a unified methodology using the capabilities of the national information system for managing the personnel of the state civil service. The purpose of the research is to develop a methodology for a comprehensive analysis of the personnel, its processes (personnel dynamics) and the conditions of personnel work in the state civil service in the federal executive authorities and authorities of the constituent entities of the Russian Federation using the services of state information systems and other platform solutions.The objectives of the study are: to determine the conceptual foundations of the personnel audit of the state civil service; the development of a system of indicators characterizing the effectiveness of personnel management processes; the study of the possibility of the integration system and accumulation of information, analytical and statistical data, depending on the areas of personnel audit; the determination of the need for the development of specialized diagnostic tools to reach the goals of personnel audit; the development of a methodology for conducting a personnel audit, including: technologies for analyzing personnel processes (HR analytics); personnel statistics; algorithms for integrating data on the level of maturity of personnel and management technologies; the results of standardized socio-psychological surveys and public opinion surveys, as well as the possibility of taking into account the results of personal and professional diagnostics; preparation of a "road" map for the implementation of a methodology for analyzing the state of personnel work and the staffing of the state civil service in federal executive authorities and authorities of the constituent entities of the Russian Federation using state information systems services and other platform solutions; description of the methodology for organizing and conducting an audit of the state of the civil service in the federal executive authorities and authorities of the constituent entities of the Russian Federation; preparation of the regulative document’s draft fixing the methodology. The research methods and methodology: the comparative analysis, the method of expert assessments, the appraisal work, the analysis of statistical data, the group discussion method, the results of sociopsychological surveys and personal and professional diagnostics. While summarizing and analyzing empirical materials, methods of statistical data processing were used. The main practical results of the study: the preparation of a "road" map for the implementation of a methodology for analyzing the state of personnel work and personnel of the state civil service in federal executive authorities and authorities of the constituent entities of the Russian Federation using the services of state information systems and other platform solutions; the preparation of a methodology for organizing and conducting an audit of the state of the civil service in federal executive authorities and authorities of the constituent entities of the Russian Federation: the general procedure for organizing and conducting an audit, criteria for evaluating the effectiveness of each element of the work, the general estimated indicators of the personnel services work, the procedure for eliminating shortcomings; the preparation of the regulative document’s draft fixing the methodology; the development of a methodology for conducting a personnel audit, including: technologies for analyzing personnel processes (HR analytics); personnel statistics (data on the personnel, staff turnover, absenteeism, reasons for dismissals, etc.). The main conclusions: the results of the research can be useful for scientific and methodological support for improving the mechanisms for implementing personnel policy and personnel technologies in the state civil service; a comprehensive increase in the effectiveness of personnel policy in the state civil service, including increasing the involvement of employees in the processes of personal professional and career development, reducing the possibility of unreasonable personnel decisions and corruption risks; reducing the imbalance in the processes of managing human resources in the system of the state civil service. The research prospects may be related to: refinement of the results and conclusions obtained through testing in one of the federal government bodies, as well as the development of algorithms for using the services of the Federal State Information Systems and other platform solutions that allow systematizing the data obtained and using the results of data analysis in operational activities.