Abstract

With the development of information and communication technologies, particularly with regards to the Internet, the needs of the public and the ways in which they can access information have changed. The Web is changing the role of traditional libraries and that of librarians, and we see how the future of libraries is questioned more and more every day. In this paper, we discuss the need to redefine public library services and to understand libraries as social centres rather than cultural ones. Public libraries must strive to become meeting points for learning and social inclusion. In order to accomplish this, it is necessary to assume new work profiles and to shape and redefine the workforce of librarians. Only in this way will the public library be able to have social impact and validity as a relevant service in current society.