Abstract

Cities have become much more complex, and public agencies are facing increasing challenges to provide efficient and inclusive services to the community. Cities are highly dependent on civil infrastructure and the technologies adopted for the management of public services including transportation, energy, security, water resources, first aid, and supply chain systems. The Smart City concept is interdisciplinary in nature and represents a new way of managing civil infrastructure by identifying problems with the support of advanced technologies. Within this concept, it is necessary to model various scenarios and analyze potential outcomes to seek the best solution for the situations raised. However, the technological components are insufficient by themselves if they do not allow interaction among the parties involved in the management process. In this context, Building Information Modeling (BIM) is a tool that can improve collaboration and communication among the parties involved in the management of civil infrastructure in a city. This article describes a humanistic concept of a Smart City with emphasis on the quality of life and the role of education in its development and sustainability, integrating modern technology for an efficient interaction of health, transportation, public safety, energy, building management subsystems, among others. These interconnected subsystems must provide the services to sustain the quality of life of citizens. In this humanistic approach, practice of civic values has a fundamental role in the responsible use of resources and technological tools to transform a city into a smart one.