Abstract

<jats:p>The performance of tourism supply chains depends on the efficiency of all members involved, including the travel agencies. The paper addresses the analysis of relationships between the agencies’ external integration with other supply chain members on one side, and the efficiency of the agencies on the other. The data envelopment analysis is applied for the estimation of efficiencies, while the structural equation modelling (SEM) is conducted for identification of possible integration impacts on the efficiency. Results show that integration with other supply chain members indeed has some positive impacts on the agencies’ efficiency. Also, the developed SEM model implies that in-depth forms of collaboration would enable more effective exploitation of the identified relations between the integration and efficiency of the agencies. This finding could be an important guideline for the agencies’ management in the sense of achieving more satisfied customers and bigger profits, as well as reduced operational costs.

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The different versions of the original document can be found in:

https://www.degruyter.com/view/j/jlst.2016.7.issue-1/jlst-2016-0001/jlst-2016-0001.pdf,
http://dx.doi.org/10.1515/jlst-2016-0001 under the license cc-by-nc-nd
https://doaj.org/toc/2232-4968 under the license http://creativecommons.org/licenses/by-nc-nd/3.0
https://trid.trb.org/view/1465691,
https://www.degruyter.com/view/j/jlst.2016.7.issue-1/jlst-2016-0001/jlst-2016-0001.xml,
https://socionet.ru/publication.xml?h=repec:vrs:losutr:v:7:y:2016:i:1:p:1-17:n:1,
https://core.ac.uk/display/88594644,
https://academic.microsoft.com/#/detail/2532712023
https://dk.um.si/Dokument.php?id=110461&dn=,
https://dk.um.si/Dokument.php?id=110460&dn=,
https://plus.si.cobiss.net/opac7/bib/512794173?lang=sl
under the license http://creativecommons.org/licenses/by-nc-nd/4.0/
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Published on 01/01/2016

Volume 2016, 2016
DOI: 10.1515/jlst-2016-0001
Licence: Other

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