Mobility as a Service (MaaS) is the use of a “digital interface to source and manage the provision of transport
related services” which meet peoples mobility requirements. The implementation of a MaaS based transport
system is dependent on a city possessing a number of characteristics. Before planning for MaaS it is important
for decision makers to understand how close a city is to fulfilling these characteristics. Therefore, the aim of this
study is to develop the ‘MaaS Maturity Index’. This measures a cit’s readiness for MaaS implementation based
on characteristics across five dimensions: 1. Transport operators data sharing and openness, 2. Citizen familiarity
and willingness, 3. Policy, regulation and legislation, 4. ICT infrastructure, and 5. Transport services and
infrastructure. The index has been applied to two metropolitan areas in the UK; London and the West Midlands.
The results indicate that, as expected, London is slightly more ready for MaaS than the West Midlands, but that
both cities have lots of room for improvement.

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https://zenodo.org/record/1485002 under the license http://creativecommons.org/licenses/by-nc-nd/4.0/legalcode
http://dx.doi.org/10.5281/zenodo.1485001 under the license http://creativecommons.org/licenses/by-nc-nd/4.0/legalcode

DOIS: 10.5281/zenodo.1485002 10.5281/zenodo.1485001

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Published on 01/01/2018

Volume 2018, 2018
DOI: 10.5281/zenodo.1485002
Licence: Other

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