Abstract

Operators of public transport always try to make their service as attractive as possible, to as many persons as possible and in a so cost effective way as possible. One way to make the service more attractive, especially to elderly and disabled, is to offer door-to-door transportation. The cost for the local authorities to provide this service is very high and increases every year. To better serve the needs of the population and to reduce the cost for transportation of elderly and disabled, public transportation systems are evolving towards more flexible solutions. One such flexible solution is a demand responsive service integrated with a fixed route service, together giving a form of flexible public transport system. The demand responsive service can in such a system be used to carry passengers from their origin to a transfer location to the fixed route network, and/or from the fixed route network to their destination. This thesis concerns the development of a framework for evaluation and design of such an integrated public transport service. The framework includes a geographic information system, optimization tools and simulation tools. This framework describes how these tools can be used in combination to aid the operators in the planning process of an integrated service. The thesis also presents simulations made in order to find guidelines of how an integrated service should be designed. The guidelines are intended to help operators of public transport to implement integrated services and are found by evaluating the effects on availability, travel time, cost and other service indicators for variations in the design and structure of the service. In a planning system for an integrated public transport service, individual journeys must in some way be scheduled. For this reason the thesis also presents an exact optimization model of how journeys should be scheduled in this kind of service. "p"Report code: LiU-TEK-LIC- 2006:38

Abstract

traffic services (ATS) play an important role for flight safety. Remote air traffic services (RATS) represent a novel, more digitalized, ATS solution. In some aspects, RATS can be argued to outperform conventional ATS. However, as it entails various sociotechnical obstacles, making RATS the dominant solution for ATS is challenging. An inadequate awareness of such sociotechnical obstacles potentially impedes the competitiveness of RATS in general and the RATS providers in particular. This study intends to - from a sociotechnical perspective - identify main obstacles as faced by RATS when aspiring to become the dominant solution for ATS. In order to identify such obstacles, an abductive case study has been conducted. Empirical data was primarily gathered by semi-structured interviews with 10 key stakeholders involved, directly or indirectly, with RATS. The study is delimited to principally gather empirics from Sweden and the United Kingdom. Theoretical concepts of Large Technical Systems (LTS) and the Multilevel Perspective (MLP) are employed to understand and analyze the empirical data. The identified obstacles faced by RATS are mapped into the different levels of the MLP. Obstacles have been identified in all levels of the MLP. The most prominent obstacles seem to lay in social aspects of change processes, a proposition-perception gap, and connectivity infrastructure dependency. Flygtrafiktjänster (ATS) spelar en viktig roll för flygsäkerhet. Fjärrstyrda flygtrafiktjänster (RATS) representerar en ny, i högre grad digitaliserad, lösning för ATS. I vissa avseenden kan RATS anses prestera bättre än konventionellt utförda flygtrafiktjänster. Vägen mot ett tillstånd där RATS är den dominerande lösningen för RATS är dock kantad av olika sociotekniska utmaningar. En otillräcklig medvetenhet om dessa utmaningar kan potentiellt minska konkurrenskraften för RATS i allmänhet och för utvecklare av RATS i synnerhet. Denna studie syftar till att, från ett sociotekniskt perspektiv, identifiera utmaningar som RATS står inför i, en situation där RATS ämnar ta steg mot att bli den dominerande lösningen för ATS. För att identifiera sådana utmaningar har en abduktiv fallstudie utförts. Empirisk data samlades huvudsakligen in genom semi-strukturerade intervjuer med 10 intressenter, direkt eller indirekt involverade, i RATS. Studien är avgränsad till att huvudsakligen samla in empirisk data från Sverige och Storbritannien. Teoretiska ramverk och begrepp beträffande Large Technical Systems (LTS) och Multilevel Perspective (MLP) används för att förstå och analysera empirisk data. De identifierade utmaningarna kopplas till de olika nivåerna i MLP. Utmaningar har identifierats i alla nivåer av MLP, och de mest framstående utmaningarna tycks ligga i sociala aspekter av förändringsprocesser, ett gap mellan proposition och perception, samt ett beroende av uppkopplingsinfrastruktur.