Abstract

This study evaluates the attractiveness of self-hubbing in terms of the (a) symmetry of itineraries and the consequences for passengers in the case of missed flights. We compute the most attractive European origin-destination (O-D) pairs through self-connection and evaluate their robustness by estimating the expected delays relative to connecting times and the travel options available when a connection is missed. Results show that the potential of self-connecting markets is reduced when accounting for asymmetrical travel options and the consequences for travelers in the case of missed flights. In terms of frequencies, self-connecting passengers are, on average, found to have fewer alternatives to complete a given O-D pair than in the case of alliance-based connections (− 33%). Our findings moderate the confidence of past evidence on self-hubbing in light of the concrete reliability of self-connections for passengers. The itinerary choice made by passengers inevitably depends on the evaluation of travel quality attributes related to the (a) symmetry of the itineraries and the costs incurred through missed connections. Document type: Article