Winckler et al 2013a - Revision history

Scipediacontent at 19:39, 28 January 2021

2021-01-28T19:39:04Z

Scipediacontent at 12:37, 21 January 2021

2021-01-21T12:37:24Z

Scipediacontent: Scipediacontent moved page Draft Content 145242784 to Winckler et al 2013a

2020-10-14T11:05:57Z

Scipediacontent moved page Draft Content 145242784 to Winckler et al 2013a

Scipediacontent: Created page with " == Abstract == International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized..."

2020-10-14T11:05:54Z

Created page with " == Abstract == International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized..."

New page

== Abstract ==

International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized users are trained to provide detailed information about problems. Incident reporting systems are indeed complex systems that include many actors including the users reporting incidents, users colleagues and neighbors, stakeholders, policymakers, systems integrations. Incident report systems might change (positively or negatively) the users environment in many ways. In recent years, this kind of technique has been also been used in crisis management such as the hurricane Katrina. However, despite the fact that incident reporting systems using mobile technology are becoming more common, little is known about its actual use by the general population and which factors affect the user experience when using such system. In this paper we discuss the use of incident reporting system in critical context of use. In this paper we discuss the use of incident reporting system in several application domains. In particular we report findings in terms of dimensions that are aimed to identify social and technical aspects that can affect the design, development and use of incident reporting systems.

Document type: Part of book or chapter of book

== Full document ==
<pdf>Media:Draft_Content_145242784-beopen285-7015-document.pdf</pdf>

== Original document ==

The different versions of the original document can be found in:

* [http://oatao.univ-toulouse.fr/12487 http://oatao.univ-toulouse.fr/12487]

* [https://hal.archives-ouvertes.fr/hal-01239732/file/winckler_12487.pdf https://hal.archives-ouvertes.fr/hal-01239732/file/winckler_12487.pdf]

← Older revision		Revision as of 19:39, 28 January 2021
Line 2:		Line 2:
	== Abstract ==		== Abstract ==

−	International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized users are trained to provide detailed information about problems. Incident reporting systems are indeed complex systems that include many actors including the users reporting incidents, ~~userâs~~ colleagues and neighbors, stakeholders, policymakers, systems integrations. Incident report systems might change (positively or negatively) the ~~usersâ~~ environment in many ways. In recent years, this kind of technique has been also been used in crisis management such as the hurricane Katrina. However, despite the fact that incident reporting systems using mobile technology are becoming more common, little is known about its actual use by the general population and which factors affect the user experience when using such system. In this paper we discuss the use of incident reporting system in critical context of use. In this paper we discuss the use of incident reporting system in several application domains. In particular we report findings in terms of dimensions that are aimed to identify social and technical aspects that can affect the design, development and use of incident reporting systems.	+	International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized users are trained to provide detailed information about problems. Incident reporting systems are indeed complex systems that include many actors including the users reporting incidents, user’s colleagues and neighbors, stakeholders, policymakers, systems integrations. Incident report systems might change (positively or negatively) the users’ environment in many ways. In recent years, this kind of technique has been also been used in crisis management such as the hurricane Katrina. However, despite the fact that incident reporting systems using mobile technology are becoming more common, little is known about its actual use by the general population and which factors affect the user experience when using such system. In this paper we discuss the use of incident reporting system in critical context of use. In this paper we discuss the use of incident reporting system in several application domains. In particular we report findings in terms of dimensions that are aimed to identify social and technical aspects that can affect the design, development and use of incident reporting systems.

@@ Line 2: / Line 2: @@
 == Abstract ==
-International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized users are trained to provide detailed information about problems. Incident reporting systems are indeed complex systems that include many actors including the users reporting incidents, users colleagues and neighbors, stakeholders, policymakers, systems integrations. Incident report systems might change (positively or negatively) the users environment in many ways. In recent years, this kind of technique has been also been used in crisis management such as the hurricane Katrina. However, despite the fact that incident reporting systems using mobile technology are becoming more common, little is known about its actual use by the general population and which factors affect the user experience when using such system. In this paper we discuss the use of incident reporting system in critical context of use. In this paper we discuss the use of incident reporting system in several application domains. In particular we report findings in terms of dimensions that are aimed to identify social and technical aspects that can affect the design, development and use of incident reporting systems.
+International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized users are trained to provide detailed information about problems. Incident reporting systems are indeed complex systems that include many actors including the users reporting incidents, userâs colleagues and neighbors, stakeholders, policymakers, systems integrations. Incident report systems might change (positively or negatively) the usersâ environment in many ways. In recent years, this kind of technique has been also been used in crisis management such as the hurricane Katrina. However, despite the fact that incident reporting systems using mobile technology are becoming more common, little is known about its actual use by the general population and which factors affect the user experience when using such system. In this paper we discuss the use of incident reporting system in critical context of use. In this paper we discuss the use of incident reporting system in several application domains. In particular we report findings in terms of dimensions that are aimed to identify social and technical aspects that can affect the design, development and use of incident reporting systems.
-−
-Document type: Part of book or chapter of book
-−
-== Full document ==
-<pdf>Media:Draft_Content_145242784-beopen285-7015-document.pdf</pdf>
@@ Line 13: / Line 8: @@
 The different versions of the original document can be found in:
 * [https://hal.archives-ouvertes.fr/hal-01239732/file/winckler_12487.pdf https://hal.archives-ouvertes.fr/hal-01239732/file/winckler_12487.pdf]

← Older revision	Revision as of 11:05, 14 October 2020
(No difference)