Abstract

Part 1: Long and Short Papers (Continued); International audience; For expert interfaces, it is not obvious whether providing multiple modes of interaction, each tuned to different sub-tasks, leads to a better user experience than providing a more limited set. In this paper, we investigate this question in the context of air traffic control. We present and analyze an augmented flight strip board offering several forms of interaction, including touch, digital pen and physical paper objects. We explore the technical challenges of adding finger detection to such a flight strip board and evaluate how expert air traffic controllers interact with the resulting system. We find that users are able to quickly adapt to the wide range of offered modalities. Users were not overburden by the choice of different modalities, and did not find it difficult to determine the appropriate modality to use for each interaction. Document type: Part of book or chapter of book

Abstract

International audience; Incident reporting is a very well-known technique in application domains such as air traffic management and health, where specialized users are trained to provide detailed information about problems. Incident reporting systems are indeed complex systems that include many actors including the users reporting incidents, user’s colleagues and neighbors, stakeholders, policymakers, systems integrations. Incident report systems might change (positively or negatively) the users’ environment in many ways. In recent years, this kind of technique has been also been used in crisis management such as the hurricane Katrina. However, despite the fact that incident reporting systems using mobile technology are becoming more common, little is known about its actual use by the general population and which factors affect the user experience when using such system. In this paper we discuss the use of incident reporting system in critical context of use. In this paper we discuss the use of incident reporting system in several application domains. In particular we report findings in terms of dimensions that are aimed to identify social and technical aspects that can affect the design, development and use of incident reporting systems. Document type: Part of book or chapter of book

Abstract

There is a lack of means of translating work products of elicitation to design and using results of evaluation as feedback to design. This paper lays the foundation of a model of evaluation to be built concurrently with the design activity. The evaluation model describes the implications which work models have on design and records the cause/effect relationship between design and the problem domain. The paper presents two case studies from air traffic control that are meant to motivate the need for such an evaluation model and serve as input to its design. Document type: Part of book or chapter of book

Abstract

Part 1: Long and Short Papers; International audience; Prior studies have shown benefits of interactions on mobile devices. Device mobility itself changes the nature of the user experience; interactions on mobile devices may present better support for cognition. To better understand cognitive demands related to mobility, the current study investigated presentations on a mobile device for a three-dimensional construction task. The task imposed considerable cognitive load, particularly in demands for mental rotation; individual differences in spatial ability are known to interact with these demands. This study specifically investigated mobile device orientations and participants’ spatial ability. Subjects with low spatial ability were able to complete the task more effectively when shown the presentation in a favorable orientation. Individuals who saw the presentation in an unfavorable orientation and those of low spatial ability, were differentially disadvantaged. We conclude that mobility can reduce cognitive load by limiting demands for spatial processing relating to reorientation. Document type: Part of book or chapter of book

Abstract

Due to the current urbanization trend, people are spending more time than ever on their daily commute. However, commuting in megacities often results in irritating scenarios. Especially when using public transportation. This project tried to provide an alternative way of commuting that would allow people to refresh themselves during the journey and prepare for their activities in the best way possible. Rather than looking at the commute as a transition from A to B, this project tried to envision different scenarios of daily life and implement smart solutions that would enhance the experience through seamlessly integrated technologies—based on the technological expertise from the sponsor Huawei. In this concept, smart sensors combined with data collection would provide a tailored experience for the customer at different depth levels. The process includes brand research and topic selection to set up the design goal. Basing on the valuable material got from the first step, the design moved to the next step and tried to find the solution for the thesis topic. This is processed by gathering information from the website, brainstorming the ideation. Then the author built up the prototype by sketching, rendering, and 3D modeling. The user experience got developed basing on the robust design. The author started with user research and analyzed and set up personas. The result is an interior design concept with a particular focus on its interaction and user experience. The seating position supports the user experience by changing in harmony with individual preferences and time of the day. Three unique travel modes provide different levels of control over the overall experience based upon the user's request and their trust in the smart system.