Abstract

International audience; People with disabilities may encounter many communication difficulties. Our main goal is to develop a communication system, called COMMOB, designed to assist people with cerebral palsy in different contexts: at home, at work and in public places. After a brief review of the different categories of as-sistive communication systems, our user-centered design approach is presented. It was tested in a public place in the context of a help request by a cerebral palsy person in a wheelchair. The result concerns particularly the response rate. The assistive power of COMMOB was rated from the respondents' and the user's point of view. The main lesson to be learned is that the most difficult was to attract the attention of people and to engage the interaction. Document type: Part of book or chapter of book

Abstract

Part 5: Co-design Studies; International audience; To enhance the desirability of public transportation, it is important to design for positive travel experience. The context of bus transportation has broad potential for utilization of novel, supplementary digital services beyond travel information. The aim of our research was to study bus passengers’ needs and expectations for future digital services and to develop initial service concept ideas through co-design. To this end, three Idea generating workshops with 24 participants were arranged. Our findings reveal six service themes that can be used as a basis of designing future digital traveling services: (1) Information at a glance while traveling, (2) Entertainment and entertaining activities, (3) Services that support social interaction, (4) Multiple channels to provide travel information, (5) Extra services for better travel experience, and (6) Services that people already expect to have. The themes are discussed and further elaborated in this paper. Document type: Part of book or chapter of book