Abstract

International audience; This paper presents an approach which has for objective to model new tools allowing to help the controllers to assume the incessant increase of the air traffic (actual version of the platform AMANDA V2), as well as help them in the negotiation phase and cooperation with their counterparts of adjacent sector (objectives of the new version of AMANDA). Help them in furnishing some tools able to quickly share information, and to maintain good common situation awareness. An approach is proposed, it is divided in three main phases. A first phase which consists of understand and to model the decision-making process of controllers. The second phase introduces a multiple criteria decision-making methodology. This Methodology has for objective to understand in more details the activities of controllers and the cases of cooperation with adjacent sectors. Finally, the last phase is the operational level of the approach, and consists of an application of repertory grid methodology in order to guide the interviews with the different participants of the study. This will allow realizing the knowledge acquisition, keeping in mind objective to develop new tools. To conclude this paper, the last part presents an example of application of this approach and the first results.

Abstract

International audience; This paper presents an approach based on a multiple criteria decision making methodology (MCDM) to analyse the decisions of Air Traffic Controllers. This study will allow to model some tools able to assist the controllers in their tasks and particularly able to help them to assume the ceaseless increase of Air Traffic. Currently the platform AMANDA assists controllers on only one sector of control. This platform was very pleasant welcome, and we wish to extend these principles to adjacent sectors, and thus include tool to help the cooperation between adjacent controllers. This analysis is composed of three main points. First it is necessary to determine the decision making process of controllers. The second point consists of the application of the MCDM which guide all the study. And finally a repertory grid technique is applied in order to support the operational aspect of MCDM and to support the interviews. We begin this paper by a presentation of Air traffic Control and the problematic, we present then AMANDA and its principles, and the objectives for the new version. In a third part we describe the approach developed and a real example of its application, the results and analyses that we can deduce of this first grid are also presented. These results must be, of course, confirmed and validated by the controllers.