Abstract

Digital reference is the service offered by libraries and information centres so that users can ask questions through the Internet. The concept of digital reference is described, along with the different typologies based on various criteria. The technologies used today for receiving [...]

Abstract

Spanish Wikipedia ranks ninth among the most consulted websites. The most frequent queries are about: celebrities (athletes, artists, politicians, etc.); movies and television series; places; or sports, among others. Many of these issues require an almost continuous update. The official [...]