Abstract

This paper analyze the levels of quality management systems (QMS) implementation in companies from southern Spain and northern Morocco, as well as motivations, benefits or barriers identified. It has been taken for a sample of 202 companies in southern Spain and 120 in northern Morocco. [...]

Abstract

The effective construction of the European Higher Education Area (EHEA) has given rise to many activities related to quality and the adoption of quality assurance systems in universities and their libraries can no longer be postponed. One third of Spanish university libraries have [...]