Abstract

"jats:p"The performance of tourism supply chains depends on the efficiency of all members involved, including the travel agencies. The paper addresses the analysis of relationships between the agencies’ external integration with other supply chain members on one side, and the efficiency of the agencies on the other. The data envelopment analysis is applied for the estimation of efficiencies, while the structural equation modelling (SEM) is conducted for identification of possible integration impacts on the efficiency. Results show that integration with other supply chain members indeed has some positive impacts on the agencies’ efficiency. Also, the developed SEM model implies that in-depth forms of collaboration would enable more effective exploitation of the identified relations between the integration and efficiency of the agencies. This finding could be an important guideline for the agencies’ management in the sense of achieving more satisfied customers and bigger profits, as well as reduced operational costs. Document type: Article

Abstract

The paper discusses theoretically and examines empirically the influence of the relationship commitment on collaborative behaviour in supply chains. In today's unstable business environment companies should collaborate to achieve mutual goals and competitive advantage. Defining relationship commitment and collaboration in supply chains (from social exchange theory point of view) is the basis of the research of this paper. Our aim is to examine the influence of relationship commitment on collaboration in supply chains in Slovenian economy. The qualitative research part discusses if the relationship commitment between partners in supply chain influences the collaborative behaviour between partners and which are the antecedents of relationship commitment. The research is based on a quantitative analysis of the online questionnaire survey made on the Slovenian economy. The research results show strong influence of trust and relationship commitment on collaboration between partners in supply chains. V članku teoretično osvetlimo in empirično dokazujemo vpliv pripadnosti odnosu na kolaborativno vedenje med partnerji v oskrbovalnih verigah. Sodelovanje je v sodobnem času hitrih sprememb nujno potrebno za doseganje zastavljenih ciljev in konkurenčne prednosti. Teoretično osnovo za naše raziskovanje predstavlja teorija družbene menjave. Naš cilj je preveriti vpliv pripadnosti odnosu na sodelovanje med partnerji v oskrbovalnih verigah v slovenskem gospodarstvu. S kvantitativno raziskavo smo ugotavljali, ali pripadnost odnosu in zaupanje vplivata na kolaborativno vedenje med partnerji v menjalnem odnosu v oskrbovalnih verigah, hkrati pa smo ugotavljali, kateri so dejavniki, ki vplivajo na pripadnost odnosu. Raziskavo smo izvedli s pomočjo anketnega vprašalnika, v katerega smo zajeli ustrezen delež organizacij v slovenskem gospodarstvu.