Abstract

Introduction: Leading in Health implies the ability to improve a service through different actors and through changes that benefit the population.  Objective: to describe the perception of leadership styles and organizational climate perceived by the nursing staff of a public hospital in the city of Bahía Blanca. Methodology: An observational, descriptive, cross-sectional, descriptive study was conducted from May to June 2021 in a public hospital in the city of Bahía Blanca, Argentina. The sample consisted of 70 nursing professionals. Results: From the sociodemographic point of view, the prevalence of the female sex stands out, 50% of the respondents were between 23 and 37 years of age; similar values were found in the group of Bachelor's Degree in Nursing among the academic degrees. When the behavior of the questionnaires on Leadership and Organizational Climate was analyzed, 10 of 12 indicators had neutral values; it is noteworthy that there were no indicators with negative values on average. Pearson's correlation coefficient was analyzed, as well as the level of statistical significance in each of the cases. Conclusions: The population studied was characterized by a female prevalence, young with nursing degree training and less than 10 years of work. The study found a close relationship between leadership and organizational climate, although respondents reported neutrality in the overall perception of these two dimensions.

Abstract

Introduction: Nursing as a health educator is the first to have contact with the patient who enters a service to consult or alleviate any ailment.Objective: to analyze satisfaction in relation to the care received by nursing staff in a primary health care center in the town of Winifreda, department of Conhelo in the province of La Pampa.Methods: An observational, descriptive, cross-sectional, prospective, descriptive study was carried out. A total of 174 patients were included. Three evaluation instruments were used, one for sociodemographic analysis and two for satisfaction analysis.Results: The study sample was 88.51% female and the remaining 11.49% were male. The average age was 39.81. Sixty percent of the sample attended preventive activities, while 20% of the respondents reported following up on care plans. Of the respondents, 82.9% obtained an appointment on the same day. Cronbach's Alpha for the AMABLE Questionnaire was 0.810; and for the Baker Questionnaire 0.826.Conclusions: Most patients perceive the care provided by nursing professionals as adequate, which is closely related to the quality of care, nursing services, participant health, and community care. In the context of primary health care, the people who attended the nursing consultations rated the care they received positively.