Abstract
High reliability organizations do exist. They have been defined as those organizations that conduct thousands of high-consequence operations a year, essentially error-free. Naval air carriers, air traffic control, and commercial aviation are some of these kinds of organizations. How [...]Abstract
The goal of any operation is to complete tasks efficiently and effectively. Working safely is completely consistent with efficient, reliable operations. Working in an unsafe manner is not effective or ultimately efficient. If someone is hurt, work stops. Following the steps advocated [...]