Abstract

After a general introduction to concepts such as eGovernment, eDemocracy and eGovernance, a brief reflection on the situation of the Spanish public administration in relation to the internet is offered. The opportunities that information and communication technologies offer to carry out deep reforms in administrative procedures is discussed. If we do not seize these opportunities we risk “fossilizing” the administration, making only superficial changes that do not make the needed improvements in efficiency and the services to businesses and citizens.