Abstract

This article is based on the fact that the Spanish population is aging, and is second only to Japan in its total number of senior citizens. Given this situation and the omnipresence of new technologies in everyday life, the use of Internet and ICT for older people is essential. The latest report by IMSERSO shows that only 15.6% of people aged be tween 65 and 74 connected to the Internet in the 3-month period measured. The data seem to show that there is a generational digital divide to be overcome. The studies that have addressed this issue have focused more on regional and specific aspects of the relationship between age and Internet use intensity, and these studies use age ranges as criteria. Other studies have introduced variables such as seniors’ economic situation or educational level. With this in mind, public policies have sought to reduce this generational digital divide through a number of media literacy and e-learning projects but without success due to their poor methodological approach. This paper proposes a number of new methodological approaches to tackle the design of digital literacy programs for older people based on criteria such as degree of autonomy and the possibilities for enjoying everyday life, proposing the development of programs based on contextualism, incrementalism, motivation and absorption processes.

Abstract

“Social exclusion” is a concept that has become increasingly prominent in the UK and elsewhere in the last ten years. Social exclusion occurs as a result of a series of problems that prevent people from being able to participate in activities that are considered normal in their society. Some of these problems are related to issues of accessibility. This paper outlines work carried out in the context of the AUNT-SUE (Accessibility and User Needs in Transport in Sustainable Urban Environments) project to develop and model an appropriate set of accessibility benchmarks for older people. Results confirmed that the travel patterns of older people are very different from those of the average person in the UK and that it was necessary to tailor accessibility benchmarks to the characteristics of this group. A set of benchmarks was developed based on ability to undertake different types of activity. These benchmarks are currently being incorporated into AMELIA, a GIS-based tool for assessing the effect of different policy actions on accessibility. Issues that have arisen include how to model the myriad micro-level circumstances that affect the mobility of older people. Some initial analysis has shown that these details can make a substantial difference to the assessment of the accessibility of a destination. Examples are drawn from St Albans in Hertfordshire, UK.

Abstract

El uso de internet por parte de las personas mayores para realizar gestiones con la administración pública y las empresas no ha sido suficientemente estudiado. El objetivo de este trabajo es profundizar en las razones del empleo limitado de la administración electrónica y los trámites online por parte de los internautas mayores. A través de una metodología cualitativa, basada en cuatro grupos de discusión, se analizan las motivaciones y frenos en la utilización de tales trámites. Los resultados indican una aceptación del empleo de los recursos electrónicos para las tareas más rutinarias y sencillas debido a la rapidez y comodidad que proporcionan, al tiempo que fomentan la autonomía y el empoderamiento de las personas mayores. Si bien, se plantea una serie de aspectos que condicionan negativamente su utilización, sobre los que se debe incidir para favorecer una mayor inclusión digital de este grupo poblacional. AbstractThe use of the Internet by the senior citizens in order to manage operations with the government and companies requires further study. The objective of this work is to take a close look at the reasons why older people make limited use of e-administration and online procedures. Using a qualitative methodology, based on four focus groups, we analyze the motivations and problems they find when using such procedures. The results indicate acceptance of electronic resources for simple and routine tasks due to the speed and convenience they offer, which simultaneously promotes the independence and empowerment of older people. However, there is a series of factors which have a negative effect on their use, and these must be dealt with in order to favor greater digital inclusion of this age demographic.

Abstract

Las tecnologías wearables, como los smartwatches (relojes inteligentes), se han visto como una oportunidad para resolver problemas, a menudo relacionados con las personas mayores (55+), tales como manejo de emergencias, falta de actividad física, y soledad. Sin embargo poco se sabe sobre en qué medida tales personas apropiarían estos dispositivos. Dotamos a 11 personas mayores con relojes inteligentes y seguimos sus primeras experiencia principalmente con dos entrevistas. De acuerdo con los resultados, las experiencias previas con otras tecnologías de la información y la comunicación, y las actitudes positivas hacia la tecnología fueron fundamentales para una primera apropiación de la nueva tecnología, y para superar los primeros problemas. Además el uso estuvo muy relacionado con las expectativas y los hábitos personales. Los participantes usaron los relojes en forma similar a la descrita en estudios previos con adultos (18-64), que incluye el manejo de notificaciones y los sistemas para seguimiento deportivo. El reloj proveía a la mayoría de los participantes un status social (asociado a ser guay, snob o joven), y creaba oportunidades o preocupaciones sobre el estilo personal.Abstract While wearable technologies, such as smartwatches, are seen as an opportunity to solve some problems often related to older people (65+), e.g. emergencies, physical activity, or isolation, little is known about how older people would domesticate such new technologies. In this study we provided eleven older individuals with smartwatches and tracked their expectations and initial experiences using two interviews. According to our preliminary findings, previous experience with ICTs along with optimistic attitudes toward technology were key to initial domestication of the new technology and overcoming initial problems. Moreover, use was closely related to expectations and personal habits. Participants in this study used smartwatches in similar ways to to those described in previous studies with adults (18–64), including managing notifications and sports’ tracking. Additionally, users reported that the smartwatch provided a boost in social status (associated with attributes such as cool, snobbish, young) and created some fashion opportunities and/or concerns.

Abstract

A deliberative democracy should be characterized by the principle of justice regarding the participation of those affected in matters of interest to them. However, this principle is not always satisfied in many areas of social communication. This becomes particularly serious in the case of those who are affected by such matters but are in a vulnerable condition. This is the case in the area of information concerning older people, who remain underrepresented in terms of both quantity and quality in content related to them. This article presents data that highlight this fact, obtained from a questionnaire sent to 100 media professionals specialized in content for the elderly in Spain. The results of this questionnaire reflect, among other aspects, the extent to which professionals specialized in this field consider the presence of older people in the media to be low or very low and also serve to raise awareness of the discriminatory image that the media often transmits. The data obtained from the questionnaire sent to professionals also confirm that the image transmitted by the media is stereotyped, does not show the plural image of this group, and therefore does not fit its reality.