Abstract

Since the beginning of the XX century, public libraries have been contested. Initially, the biggest criticism was focused on those libraries which seemed a book deposit, and how they could cooperate to the development of the industrial society and also, afterwards, the post-industrial society. With the coming of the information society, new challenges came up, like the transformation from the print to digital, the training of readers... New skills were demanded to librarians to overcome these challenges. Since their first years of existence, libraries have been understood as temples of knowledge and truth. Nowadays, political, economic and ideological interests support the post-truth crisis, over abundance of information, manipulation of the information and fake news. Within this context, identification and development of information skills has become essential. Moreover, it is a duty of public libraries to create the conditions to satisfy the new demands of the information & knowledge society. Based on comparative studies, a bibliographic review and qualitative methodologies, this article analyzes the community divide, the reading mediation, the information skills, both the return on investment (ROI) and the social return on investment (SROI), and to demonstrate how the new model of public library is able to cope with the needs of the XXI century’s citizens.

Abstract

The results of a study on cases of sexual harassment towards public library staff in Spain are presented, with three objectives: to determine through a survey the experiences of harassment according to its type and perpetrator, to assess whether there was institutional support, and to formulate proposals for the improvement and solution of this problem. The main results reveal the multiple situations of sexual harassment being committed mainly by users, but also by colleagues and superiors, that women suffered most from harassment, and that sufficient institutional support is not given for the prevention and/or correction of such cases. The bodies of public institutions responsible for the problem of harassment in the library field must present proposals to prevent and protect against harassment and thereby enable its prevention and eradication. Considering libraries also as places related to social, human, and cultural assets, it must be ensured that they are free from sexual harassment. Given that no previous works were identified on the subject analyzed, this can be considered the first study focusing on sexual harassment towards library personnel in Spain, thus providing a basis for future work on this topic.