Abstract

The need for real usability testing analysis is discussed, since the assumption that classical usability heuristics are not capable to cope every possible web information system use scenario. Also, a really easy and cheap way to develop real user tests based on low-fidelity protypes is explained.

Abstract

Secaba-Rank is an online tool that includes Secaba-Rank Universitarias and Secaba-Rank Publicas, which can be used to evaluate both Spanish university libraries and public reading networks. Using a systemic approach, the methodology makes use of second level indicators focused on efficiency. This methodology facilitates the benchmarking of libraries to find models of good practice in order to improve. Secaba-Rank is an essential tool for decision making by researchers and managers in libraries.