The profitability of information and documentation services, whether public or private, is discussed, with special attention to the relationship with the organization that provides the service. The study is based on ideas in Roser Lozanos ÅLs book “Public libraries in the 21st century: Dealing with clients, mobilizing people”.
Abstract
The profitability of information and documentation services, whether public or private, is discussed, with special attention to the relationship with the organization that provides the service. The study is based on ideas in Roser Lozanos ÅLs book “Public libraries in the 21st [...]
Profitability and information services: The dog that doesn’t chase its tail 