Abstract

Background: Patient care is the core of the nursing profession, which can be defined as: an activity that requires personal and professional values to preserve, restore and care for life from the nursing-patient relationship.Aim: to describe the prevalence and reasons for the omission of nursing care, according to the perception of the nursing staff of a hospital in the province of Chubut in Argentina.Methods: Descriptive, cross-sectional observational study conducted with 76 nursing professionals. Data were collected using the MISSCARE instrument.Results: 76 nursing professionals participated in the study, 75% were female, with a median age of 40.5 years (IIQ: 36), mean 41.02 (SD: 7.6), ranging from 29 to 60 years. Nursing care that obtained the highest prevalences of omission were participation in the interdisciplinary team discussion of patient care, if present (75.0 %), walking three times a day or as prescribed (61.8 %), sitting the patient out of bed (52.6 %), requests for administration of prescribed medications Y/N are attended within fifteen minutes.Conclusions: This study highlighted the fact that omission of care is a real and frequent phenomenon. The most frequent reasons for omission of nursing care were related to human resources and material resources. These reasons are centered on managerial and systemic failures, which should be analyzed and corrected in favor of patient safety.

Abstract

Introduction: Nursing as a health educator is the first to have contact with the patient who enters a service to consult or alleviate any ailment.Objective: to analyze satisfaction in relation to the care received by nursing staff in a primary health care center in the town of Winifreda, department of Conhelo in the province of La Pampa.Methods: An observational, descriptive, cross-sectional, prospective, descriptive study was carried out. A total of 174 patients were included. Three evaluation instruments were used, one for sociodemographic analysis and two for satisfaction analysis.Results: The study sample was 88.51% female and the remaining 11.49% were male. The average age was 39.81. Sixty percent of the sample attended preventive activities, while 20% of the respondents reported following up on care plans. Of the respondents, 82.9% obtained an appointment on the same day. Cronbach's Alpha for the AMABLE Questionnaire was 0.810; and for the Baker Questionnaire 0.826.Conclusions: Most patients perceive the care provided by nursing professionals as adequate, which is closely related to the quality of care, nursing services, participant health, and community care. In the context of primary health care, the people who attended the nursing consultations rated the care they received positively.