Abstract

Social networks have become an essential communication tool for public institutions. The 17 Spanish autonomous parliaments already have many profiles in several networks and have been increasing their activity in them, especially to disseminate information. However, there are few studies that analyze how they use these networks to promote dialogue and participation of citizens, true values of communication 2.0 and the so-called “open parliaments”. By monitoring their profiles, and based on the above analysis data, it is clear that despite the progress, there is still a long way to go in this area.