Abstract

Since 2014 the media is no longer merely struggling for survival. They are now founding innovative departments and organizing hackathons to develop new products. These changes indicate that journalism is evolving and enjoying an era of opportunity. It is undergoing a process of permanent transition which requires proactive and flexible professionals who dialogue with the audience, produce multimedia information using their smartphones, occasionally use drones, and even create informative documentaries with augmented reality. In this paper a dozen consultants and innovation managers working in Spain, the United States, and Latin America analyze the new demands of the sector. This qualitative perspective is combined with a study of job offers posted on the website Infojobs located in Spain. The conclusion of both approaches is that the most necessary professional is that of the adaptive journalist, who is able to create informative content, integrate into multidisciplinary teams, and take up functions that engage with audiences.

Abstract

The evolution of the community manager profession is studied in enterprises located within the Basque Country and Navarre, Spain. This professional position has been analyzed previously, but not within specific regions. The investigation was conducted in two stages: the first one in 2013 when this new professional position started appearing in enterprises, and the second one in 2017. Using a survey that was administered to 164 enterprises located in the Spanish autonomous communities of the Basque Country and Navarre, and using the Delphi method, we found that the community manager position existed at the majority of enterprises. However, the characteristics/features of the positions have undergone some changes over the past four years: salaries have improved; professionals have more experience; they work in teams that include supporting professionals; and they have higher budgets for the strategies used in social networks.

Abstract

The digital transformation has changed consumer habits and created global businesses over the Internet. To relate to customers and meet their needs, companies have created work structures that require professionals with an understanding the Web and today’s media ecosystem. Based on an analysis of the content of job offers on the Internet, results are presented that guide and facilitate the job placement of students with a degree in Advertising. Approaches to market labor demands are recommended to academic institutions and indicate what knowledge and skills are required for today’s workplace. The results point to a demand for increasingly hybrid and transversal professionals with multidisciplinary skills.